Cathay Pacific Airways

General information

Welcome to the official Facebook page of Cathay Pacific Airways. This page is managed by our team in Hong Kong.

We created this page to inspire you to live a Life Well Travelled. We encourage you to share your well-travelled experiences, comments and suggestions. We value your feedback and thank you for helping us improve our products and services.

Here are a few guidelines to keep this page inspirational for anyone that visits:

• We are happy to respond to your comments, but may refer you to different sources or channels if they are better suited to answer your questions.

• We do not accept comments that are racist, obscene, hateful, defamatory, libellous, derogatory, threatening, profane, harassing, abusive, discriminatory or humiliating to another person or organisation. Any comments found to fit these descriptions will be deleted without prior notice or warning.

• Negative comments and criticism help us to improve our products & services, but we don’t want the wall to be dominated by repetitive comments. Without removing the topic, we reserve the right to remove repetitive messages and discussions to leave space for others.

• Comments that falsely represent another individual, organisation, government or entity will be removed.

• Comments that infer endorsement or promote of a product, business, company or organisation will be removed.

• Respect the privacy of individuals. Posting of personal details like names, e-mail addresses and telephone numbers of Cathay Pacific employees, affiliates or customers is not allowed and will be removed.

• Our passengers are often the people who inspire us most! So keep sharing your well-travelled journeys with us across all our social platforms.

If you have a question about mileage, luggage or your experience with us, or a comment about our products and services, please visit http://www.cathaypacific.com/cx/en_HK/about-us/contact-us.html for direct contact details.

We value your feedback and will do our best to address every post – but we do reserve the right to remove posts that don't follow these guidelines. In extreme cases, you may be reported and blocked from participating on the page.

All material posted here must comply with Facebook's Terms of Use. Facebook allows you to report inappropriate material or comments directly by clicking “Mark as spam” or “Report as abuse.”

Cathay Pacific is not responsible or liable for any content posted or uploaded to this site by a user or for any content on third-party sites.

June 2016